In Other to Understand what you can get with a Business Email Service, we would like to explain the following. We provide a cost-effective email service provider and set up the necessary technical things to get it working. However, we would like you to know that you have the following options for emails that you can have.
Options for your business emails
1. Email Account
An Email Account is a single user with an Inbox to put it simply. An example of this is a personal email of a business user. Take for instance a business called Acme has 5 Staff members. They can decide to open 5 email accounts for those 5 members. Each of them has its own unique email address and login credentials that link them to their own inbox. Messages Sent to that personal email will only be seen by the owner of the email account expect, if someone else was copied. We Strongly Recommend Using this for Individuals within your business
2. Group Email
A group email is quite different from an email account. Actually, the only thing that they share is the fact that they both are associated with an email address and can both receive and send emails. The major difference between them is that a group email does not have an inbox. Meaning a Group Email cannot be logged into, there are no passwords for group emails. Take for instance a business has a couple of departments and a few members of the team operate in multiple departments. It is possible to add a user to a group, let look at this simple example.
Mike with email address mike@company.com is an IT Personnel. The support team have set up a Group Email say support@company.com. Customers mailing can send messages to that address and each member of the support group can have access to that email and the quickest person can answer. Mike can be added to that group and would instantly receive electronic mails when they come in and respond to IT-related messages. We Strongly Recommend Using this for groups within your business or emails that should be sent to multiple people within your business. Electronic mails like info@company.com, support@company.com, hr@company.com, careers@company.com are best created as Group Emails.
3. Email Alias
An email alias is a simple alias to an email. An example is if you have hr@company.com used by a group can have an alias of human_resources@company.com or jobs@company.com. All these are one and the same and can be used to send emails to the same group or particular user. Another good use case can be for individual emails where you want a shorter version of an email address as well. For example, jane.stewart@company.com can also create an alias of jane@company.com. Any email sent to either would land in Jane Stewart's Inbox.
We Strongly Recommend Using Aliases for email addresses that are for the same individuals or groups
